These Terms of Service ("Terms") govern your use of the Houston Water Damage Restoration website and your engagement of our restoration services. By using this website or requesting service, you agree to these Terms.
Website Use
The content on this website — including service descriptions, service area information, and general guidance — is provided for informational purposes only and does not constitute a guarantee of availability, pricing, or outcome for any specific property. You agree not to misuse this website, including by attempting to disrupt its operation or scrape its content for unauthorized commercial use.
Service Estimates & Scheduling
Requesting a call, submitting our contact form, or speaking with our dispatch line does not itself create a binding service contract. Scope of work, pricing, and scheduling for restoration services are confirmed directly with you, either verbally or in a written work authorization, before work begins. Emergency dispatch times referenced on this site are estimates based on typical response and are not guaranteed for every location or condition.
Insurance Coordination
When you authorize us to work with your insurance adjuster or carrier, we will share documentation such as moisture logs and scope notes relevant to your claim. We are not a party to your insurance policy, and coverage decisions remain solely with your insurer. You remain responsible for any portion of the work not covered by insurance.
Limitation of Liability
To the fullest extent permitted by law, Houston Water Damage Restoration is not liable for indirect, incidental, or consequential damages arising from your use of this website. Our liability for restoration services performed is governed by the written work authorization and any applicable service warranty provided at the time of service, not by this website.
Intellectual Property
The text, images, and design of this website are the property of Houston Water Damage Restoration or its licensors and may not be reproduced without permission.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts located in Harris County, Texas.
Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised "last updated" date. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.
Contact Us
Questions about these Terms can be directed to Houston Water Damage Restoration at (281) 612-6290 or by mail at 1810 Space Park Dr, Houston, TX 77058.